FAQ

Frequently asked questions

Quick answers about Easy Print Walgreens orders, pickup, delivery, privacy and more.

Getting started

What is Easy Print Walgreens?

Easy Print Walgreens is the fastest way to print photos from your phone at your local Walgreens. Upload from anywhere, pick a size, and pick them up in about an hour — or get them shipped to your door.

Do I need to create an account?

No. You can place an order without creating an account. Just enter your email at checkout — we use it to send your order confirmation and status updates.

Which payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and Apple Pay on supported devices.

Orders & pickup

How long does Walgreens pickup take?

Most orders are ready for pickup within 1 hour of checkout. The confirmation email will show the earliest pickup time for your selected Walgreens.

Can I change the store after I order?

Orders are submitted directly to the selected store and can't be changed from our side once printing starts. Email support if you made a mistake — we'll do our best to help.

Do I need a physical receipt?

No. The in-store associate can look up your order by your name or order number. We email you both when you check out.

What if the store says they can't find my order?

Email us the order number and the store address. We'll contact the store and either reprint, reroute, or refund — whichever is fastest for you.

Sizes & quality

What photo sizes do you offer?

Easy Print Walgreens supports 4×6, 4×4, 5×7, 8×8, 8×10. Not every store stocks every size — the app shows which sizes are available at your selected store.

Will my photos look good?

We preserve the full resolution of your original files. For the best prints, use photos taken at at least 1600×1200 pixels for 4×6 and higher for larger sizes. The editor warns you before checkout if a size is likely to look blurry.

Can I crop or rotate my photos?

Yes. Tap any photo in the editor to crop, zoom, rotate, or reset. The preview shows exactly what will be printed.

Home delivery

How fast is home delivery?

Standard shipping usually arrives in 3–5 business days. Express options (where available) are shown at checkout.

Do you ship outside the US?

Home delivery is currently available in the continental US only. Pickup is available at any US Walgreens store.

Privacy & photos

Who can see my photos?

Only you and the print lab at the store fulfilling your order. Photos are stored encrypted, transmitted over HTTPS, and automatically deleted from our servers after your order is fulfilled.

Do you sell my photos or data?

Never. We don't sell photos or personal data — see our Privacy Policy for the full list of what we collect and why.

Still have questions?

Our support team replies to most emails within one business day.

Email support